FAQs

Frequently Asked Questions (FAQ)

1. What types of appliances do you repair?

We repair a wide range of household appliances, including:

  • Refrigerators & Freezers
  • Washing Machines & Dryers
  • Dishwashers
  • Ovens, Stoves, & Ranges
  • Microwaves
  • Garbage Disposals
  • Ice Makers
  • Other kitchen & laundry appliances

If your appliance is not listed, feel free to contact us, and we’ll let you know if we can help!


2. What brands do you service?

We repair all major brands, including but not limited to:

  • Samsung
  • Whirlpool
  • GE
  • LG
  • Maytag
  • Frigidaire
  • Kenmore
  • Bosch
  • Sub-Zero & more

If you have a specific brand in mind, just give us a call!


3. How much does a repair service cost?

Our pricing varies based on the type of appliance, issue, and parts required.

  • Diagnostic Fee: $XX (waived if you proceed with the repair)
  • Labor Costs: Start from $XX, depending on the repair
  • Parts Costs: Vary depending on the brand and issue

For a more accurate estimate, schedule a service appointment with us!


4. Do you offer same-day or emergency repairs?

Yes! We offer same-day service whenever possible. We also provide emergency appliance repair services for urgent situations, such as refrigerators not cooling or washer leaks.

Call us at (XXX) XXX-XXXX for immediate assistance.


5. Do you offer a warranty on repairs?

Yes! We stand by our work and offer:

  • XX-day labor warranty on all repairs
  • Manufacturer warranty on replacement parts (varies by brand)

If an issue arises after our service, contact us, and we’ll make it right.


6. How long does a typical repair take?

Most appliance repairs take 30 minutes to 2 hours, depending on the complexity. If special parts are required, we may need to schedule a follow-up visit once the parts arrive.


7. Do I need to provide the replacement parts?

No, we handle everything! We source high-quality, manufacturer-approved parts to ensure long-lasting repairs.


8. Do you provide installation services for new appliances?

Yes! We offer professional appliance installation for refrigerators, washers, dryers, ovens, and more. We ensure correct setup, proper connections, and a full safety check.


9. Do you service commercial appliances?

Yes! We provide appliance repair services for businesses, restaurants, rental properties, and offices. Contact us for a customized service quote.


10. What areas do you serve?

We proudly serve [Your City] and surrounding areas, including:

  • [City 1]
  • [City 2]
  • [City 3]

If you’re unsure whether we cover your area, call us at (XXX) XXX-XXXX!


11. What payment methods do you accept?

We accept:

  • Cash
  • Credit/Debit Cards (Visa, Mastercard, Amex, Discover)
  • Zelle / Venmo / PayPal
  • Checks (for established customers)

Payment is due upon completion of the repair.


12. How do I schedule an appointment?

Scheduling is easy! You can:
✅ Call us at (XXX) XXX-XXXX
✅ Fill out our online booking form [Link]
✅ Message us via [WhatsApp / Facebook Messenger]

We’ll confirm your appointment and provide a 2-hour arrival window.


13. What should you expect during the service visit?

Here’s how our service visit works:
✔️ Arrival: Our technician arrives within the scheduled time window.
✔️ Diagnosis: We inspect your appliance, identify the issue, and explain the repair process.
✔️ Quote: We provide a clear, upfront cost estimate before starting any work.
✔️ Repair: If you approve the repair, we proceed immediately (if parts are available).
✔️ Testing & Cleanup: After the repair, we test the appliance to ensure everything is working properly.
✔️ Payment & Warranty Info: Once the job is complete, you’ll receive payment instructions and warranty details.

Our goal is to fix your appliance quickly and efficiently, with no hidden costs!


14. Are you fully licensed and insured?

Yes! We are fully licensed, insured, and certified to provide professional appliance repair services.

  • Our technicians are trained and experienced in working with all major appliance brands.
  • We carry liability insurance to protect you and your property.

You can trust us to deliver safe, reliable, and high-quality service.


15. Is it better to repair or replace my appliance?

We always strive to repair before replacing, but in some cases, replacement may be more cost-effective. General rule:

  • If the repair cost is more than 50% of a new appliance, replacement may be a better option.
  • If your appliance is over 10-15 years old, consider upgrading for better energy efficiency.

Our technicians will give you an honest assessment to help you make the best decision.


16. How can I prevent future appliance breakdowns?

Here are some maintenance tips to extend your appliance’s life:
🔹 Refrigerators: Clean coils every 6 months. Keep door seals tight.
🔹 Washers: Don’t overload, use the correct detergent, and clean filters.
🔹 Dryers: Clean lint traps after every use and vents every 6 months.
🔹 Dishwashers: Run hot cycles with vinegar monthly to prevent buildup.
🔹 Ovens/Stoves: Clean spills immediately to prevent blockages.

We also offer routine maintenance services – ask us for details!


💡 Still have questions?
Call us at (XXX) XXX-XXXX or send us a message, and we’ll be happy to assist!